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Know Your Knife: Picking the Right Tool for the Moment

January 28, 2011 Leave a comment Go to comments

One curious contemporary situation is the work-from home form of employment. In these situations an individual interacts with fellow employees through technology. Variable rates exist with some employees working from home a few days to week to some jobs where all work takes place from home. How is corporate culture established in these situations where technology forms the conduit to the experiences and relationships with other employees?

Much of what we feel about our jobs comes from the daily experiences and relationships. Despite being employed to produce a certain item or complete a certain task, these essential activities are actually secondary points of reference when considering if we actually like our jobs. Many workers create things they do not care about or complete tasks that they admittedly know to be useless or destructive to the common good.

It is not the products of employment that define the employee’s corporate culture. The only connection points between the individual and the employer are the daily experiences and relationships.

Working from home invariably involves isolation. Face-to-face interactions are replaced with a collection of technological devices. These devices a hierarchical relationship on terms of personality transfer. A telephone call creates a transaction of human voices while an e-mail, far lower in the “hierarchy of personality transfer” only offers a textual transfer of information.

Knowledge of this hierarchy is essential when working from home. Key to success in a situation where human interaction is at a distance, a worker’s ability to choose the correct tool for the moment is critical. In moments of crisis an employee is best to use the telephone so as to judge tone. Minor situations or daily procedures are best for e-mail where a simple transaction of information is best.

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